Meet Wendi Pickett of Pickett Concierge

Our homeschooling years weren’t just about lessons at the kitchen table—they were filled with adventure. My husband’s remote career (long before remote work became trendy!) gave us the opportunity to travel in our 5th wheel camper, turning our learning into unforgettable experiences. We explored historical sites, science museums, and landmarks like Washington, D.C., Williamsburg, and many others, bringing textbooks to life. Those moments taught me the importance of meaningful experiences, intentional planning, and the value of creating memories with loved ones.

When our homeschool chapter closed, I discovered the private service industry—a field I hadn’t even known existed. As I researched, I realized there was a real need among busy families and professionals for the very skills I’d honed over the years. I initially worked with a company offering similar services, but I quickly realized I had a vision for something more personalized and impactful.

Then life threw me a curveball: I was diagnosed with breast cancer. During my recovery, I had the opportunity to reflect deeply on what I wanted for my future. By God’s grace, I’m now cancer-free—praise the Lord! That journey of faith and resilience reaffirmed my desire to serve others, and it gave me the clarity and courage to start my own business, Pickett Concierge.

At Pickett Concierge, we aim to bring order to the lives of busy families and professionals so they can focus on what matters most. I’ve poured my heart into this business, combining my love for organization, planning, and logistics with cutting-edge tools to make life simpler for my clients.

I’ve earned certifications through Peter Van Ryder’s Estate Management Solutions and Nines Living, which have equipped me with the skills to manage homes and lives with excellence. I’m implementing platforms like Maple and Nines Home Management to help families organize their lives. These systems allow families to manage their calendars, household information, and maintenance schedules effortlessly. I set these platforms up so my clients can jump right in, giving them peace of mind and more quality time with their loved ones.

At the core of my business is a desire to serve. I understand that after a long day, families want to come home to peace and relaxation, not a list of tasks. Whether it’s organizing schedules, meeting with vendors, or creating personalized systems, I take pride in providing a comprehensive solution that goes beyond one-off services. I build lasting relationships with my clients, understanding their needs so well that I can anticipate and address them proactively.

My faith plays a central role in my journey. I believe in serving others with excellence, compassion, and integrity, reflecting the values that have guided my family and me for years. I’m blessed to be supported by my wonderful husband, Mike, and inspired by my children and grandchildren, who remind me of the joy in creating a life filled with love and connection.

Looking ahead, I’m excited to continue growing Pickett Concierge. I envision helping more families experience the freedom and ease that comes from having their homes and lives well-managed. I hope to connect with other entrepreneurs and professionals who share a passion for making life easier for others.

In a world that moves so quickly, my mission is simple: to help families and professionals simplify their lives, amplify their time, and enjoy what truly matters.

Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
Obstacles and Challenges: Navigating the Journey to Pickett Concierge

The road to starting and growing Pickett Concierge has certainly not been smooth, but each challenge has shaped me and strengthened my resolve. When I decided to transition from over 20 years as a homemaker and homeschooling mom into building a business, I faced a steep learning curve. While I had a strong foundation in organization, planning, and managing a household, I had to learn how to translate those skills into a professional service that could serve busy families and professionals effectively.

Shortly after I began pursuing this path, I was diagnosed with breast cancer. The diagnosis came as a shock, and the subsequent surgery and treatments forced me to step back and re-evaluate my priorities. It was an incredibly challenging time for me and my family, but it also gave me the opportunity to reflect deeply on my goals and the vision I had for this business. By God’s grace, I am now cancer-free, and that journey has given me a new perspective on resilience, faith, and the importance of serving others with purpose and compassion.

Another challenge has been navigating the entrepreneurial world, particularly as a solo business owner. Building a client base, marketing my services, and managing the operational side of the business required me to step out of my comfort zone. There have been moments of doubt and setbacks, but I’ve learned to embrace these experiences as opportunities to grow.

I’ve also encountered the challenge of educating potential clients about the private service industry. Many people are unfamiliar with the comprehensive support a service like Pickett Concierge can offer, so I’ve worked to communicate how my services can transform their daily lives, helping them find more time to focus on what matters most.

Despite the obstacles, I wouldn’t trade this journey for anything. Every challenge has been a stepping stone, teaching me perseverance, adaptability, and the value of staying true to my mission. I’m excited about the future and grateful for the opportunity to serve my clients in ways that bring them peace and joy.

Is there a quality that you most attribute to your success?
The quality I believe has been most essential to my success is my ability to anticipate and proactively meet the needs of others. This characteristic stems from years of managing a household, homeschooling my children, and supporting my family, where I learned the value of organization, attention to detail, and clear communication.

At Pickett Concierge, this quality translates into building strong, trusting relationships with my clients. By taking the time to truly understand their preferences and routines, I can anticipate their needs and handle tasks before they even have to ask. Whether it’s streamlining their household operations, coordinating schedules, or organizing special events, I aim to provide a seamless experience that gives them peace of mind and allows them to focus on what matters most.

Another key characteristic is my commitment to excellence. I approach every task with a high level of care and professionalism, ensuring that my clients always receive the best possible service. This dedication, combined with my genuine passion for helping others, has been a driving force in building Pickett Concierge and earning the trust of the families and professionals I serve.

Ultimately, I believe success comes from serving others with integrity, compassion, and a proactive mindset. These qualities not only define my work but also align with my values, creating a foundation for lasting success and meaningful relationships.